PRIVACY POLICY
Personal Information Protection Policy
HTSI Healthcare Solutions (hereinafter, HTSI) recognizes the importance of personal information, and we consider it our obligation to properly protect personal information that we may acquire. HTSI addresses this obligation by adhering to the following policies.
1. Providing Personal Information
1.1 When personal information is provided to HTSI, its use (purpose, range of use, HTSI contact) will be disclosed, specified, or explained through notification either beforehand or immediately upon its submission.
1.2 If there is a change in the use of this information, HTSI will provide notification or public disclosure to that effect.
1.3 Provision of personal data is voluntary; however, without providing us certain data you cannot receive certain services from us or purchase products from us.
2. Management of Personal Information
2.1 HTSI has established an administrative provision for handling personal information, and this organization ensures the security and the prevention of leaks, loss or damage to the entrusted information.
2.2 HTSI does not disclose personal information to third parties, except in the following instances.
• When permission has been explicitly granted by the offering individual.
• When a sub-contractor who has concluded a non-disclosure agreement with HTSI beforehand is consigned personal information in part or in entirety in a range necessary for achieving the intended purpose.
• When it is required by a court of law, etc.
• When disclosed so that personal identification is not possible
2.3 When personal information is consigned to a third party, appropriate supervision implemented through contractual obligation, etc. ensures that there is no leakage or re-offering of the entrusted information.
3. Handling of Personal Information
3.1 Personal information will be handled according to the use specified, disclosed or notified, or according to the permission granted.
3.2 Personal information received in the normal course of business, such as from business cards, etc., or from the internet, official journals, government records, etc., and personal information obtained from inquiries, applications for documents requests, seminars, etc., will be used only when it is necessary to contact you directly. It may also be used for product guidance and services, as well as for surveys.
4. Personal Information Sharing between HTSI Healthcare Solutions and Representatives
4.1 Personal information acquired by HTSI Healthcare Solutions may be shared among HTSI subsidiaries and representative agencies. In addition, personal information acquired by from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may also be shared with HTSI subsidiaries.
4.2 When sharing personal information, non-disclosure agreements between HTSI and representative agencies are implemented to prevent the leakage and re-offering of entrusted information.
Scope of Personal Information Shared:
1. The types of personal information acquired from customers that are shared between the HTSI Healthcare Solutions business and representative agencies are as listed below.
1.1 Items of personal data shared
• Name
• Department / organization name and address, telephone number, e-mail address
• Inquiry history
• Participation histories at exhibitions and seminars, etc
• Information regarding permission or refusal to receive direct mail, etc.
• History of HTSI Product consultations and purchases
• Instrument usage information
1.2 Sharing parties
• HTSI Subsidiaries and representative agencies
1.3 Purposes of use
• Processing of customer requests and implementation of contract items
• Contacting of customers
• Confirmation of instrument setup site, etc.
• Information publicity regarding HTSI Healthcare Solutions exhibitions, seminars, products, services, etc.
• Management of instrument maintenance histories
• Collection of quality information and feedback for development/production
1.4 Responsible party
• HTSI Healthcare Solutions
2. Personal information acquired from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may be shared among HTSI businesses. This information is handled as follows.
2.1 Items of personal data shared
• Name
• Department / organization name and address, telephone number, e-mail address
• Transaction history
2.2 Sharing parties
• HTSI Subsidiaries and representative agencies
2.3 Purpose of use
• Sharing of transaction information within HTSI Healthcare Solutions
2.4 Responsible party
• HTSI Healthcare Solutions
5. Origin of data other than from you
Insofar as this is required for the distribution and sale of our products and the provision of our services or the conduct of our business, we process personal data received from other companies or other third parties (e.g. credit agencies, address publishers) as permitted. In addition, we process personal data which we have legitimately taken, received or acquired from publicly accessible sources (such as telephone directories, trade and association registers, registration registers, debtor registers, land registers, press, Internet and other media).
6. Contacts for Inquiries Regarding Personal Information
6.1 Contact information regarding personal information usage confirmation, disclosure, correction, addition, deletion, cessation of offering, and complaints, etc, are as noted below.
Contacts
Information and Communications Technology, HTSI Healthcare Solutions
9-11 Fitt Street, Woodbrook, Port of Spain, Trinidad and Tobago
Telephone: 855.860.5625 | 868.379.0806
Email: customerservice@htsi.global
• Note that details of the inquiry maybe forwarded to the person in charge of the particular matter in question.
• (Methods of Acceptance): Telephone, Fax, E-mail, Postal Mail
6.2 Inquiries will be limited to the individual in question only, or an authorized representative of the individual. Further confirmation may be required that the individual or the individual's representative making the inquiry is the one whose information is in question.
7. Cookies
7.1 There are specifics areas of our website that use a programming function known as “cookies”, which record information about your visit to our website on your hard drive. This is NOT considered a security risk, and only records information that you provide us. This information is NOT available to other websites. It is uniquely yours and can only be read by the server that gave it to you.
7.2 This website uses Google Analytics, a website statistics service provided by Google, Inc.
HTSI only uses the information to help improve the site and will not be used otherwise.
COOKIE POLICY
1. General & Acceptance of Cookie Policy
This Cookie Policy applies to a website operated by or on behalf of the HTSI Healthcare Solutions in various countries, as to eventual HTSI brand pages on third party platforms (e.g. Facebook, LinkedIn, YouTube, or Twitter) and eventual HTSI mobile applications (such websites and eventual HTSI brand pages on third party platforms hereafter individually and collectively referred to as “Websites").
2. What are cookies and what are they used for
Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our Website.
Our Website uses session cookies and permanent cookies. Session cookies are used to increase the security of website use, to make our information user-friendly and to analyze the use of our Websites. A session cookie is automatically deleted when you close your browser or after a short time.
Permanent cookies are used to optimize user-friendliness and to speed up your ability to use our Website. If you visit our Website again, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again. Permanent cookies expire after a set period of time.
We also use cookies to create anonymous aggregate statistics that help us understand how our Websites are used and to improve their structure and content.
3. How can I manage, delete or disable cookies?
Most internet browsers are initially set up to automatically accept cookies. If you do not want our Websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies or disable cookies altogether. You can also withdraw your consent to cookies by deleting the cookies that have already been stored. See for more detail the instruction of the search engine operator:
• Safari Mac, iPhone, iPad
Please note that certain features of the Website may no longer be available to you if you limit or disable cookies.
4. List of used cookies
4.1 Technically necessary Cookies
Cookie to log your consent
This cookie is used to remember a user’s choice about cookies on our Website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
4.2 Optional cookies
Google Analytics
This Website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics places a cookie on your computer to recognize you on an anonymous basis when you return to a particular website. Google uses the information obtained by the cookie to store a profile of which pages you have visited within a session.
The information generated by the cookie about the use of this website is usually transferred to a Google Inc. server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will previously be cut back by Google Inc. within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google acts as HTSI’s contract processor and analyzes the data received only on HTSI’s behalf. HTSI uses the information we receive from Google Analytics for business planning, business operations and marketing purposes to better understand how we can improve the content and experience of our web services.
You can object to the collection of your data by this cookie by downloading and installing the following browser plugin.
Further information about this cookie can be found here.
Google Tag Manager
Google Tag Manager is a solution for managing website tags from a single interface. The tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this personal information. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
For further information, please visit here.
For opt out, please visit here.
4.3 Social Media Plugins
On our Website we use website elements from the social networks Facebook, Twitter, Google plus, and YouTube. Suppliers of the plug-ins are the companies Facebook Inc., Twitter Inc. and Google Inc. (“Providers”). Web page elements are e.g. buttons (so-called “social plug-ins”) or integrated content from the providers.
The operator of Facebook is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). For an overview of Facebook web page elements and their look go to https://developers.facebook.com/docs/plugins.
The operator of Twitter is Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). For an overview of Twitter webpage elements and their look go to: https://dev.twitter.com/web/overview.
The operator of Google plus and YouTube is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, Website elements of Google plus are recognizable by the Google plus logo.
Your browser establishes a direct connection to the server of the respective Provider when you visit a page from our Website that contains such a website element. The content of the website element is transmitted by the respective Provider directly to your browser and integrated into the Website. By integrating the website elements, the Providers gain knowledge that your browser has accessed the corresponding page of our Website, even if you do not have a profile with the respective Provider or are not logged in at the time. This information (including your IP address) is transmitted by your browser directly to a server of the respective Provider in the United States and stored there.
If you are logged into one of the services, the respective Provider can directly assign the visit to our Website to your profile with this Provider.
We have no influence on the parameters of the data that the Providers lift out with the help of the website elements. For details on the purpose and extent of the data collection and the further processing and use of the data by the Providers as well as your related rights and setting options for protecting your privacy, please refer to the privacy policy of the provider:
• Facebook: https://www.facebook.com/about/privacy/
• Twitter: https://twitter.com/de/privacy
• YouTube: https://www.google.com/intl/de/policies/privacy/
You would need to log out of each Provider’s services if you want to prevent Providers from directly associating the data collected through our Website with your profile in that service. Finally, there is the possibility of completely preventing the loading of the website elements with browser add-ons.
4.4 Web Beacons
We currently contract with online partners, in particular Google Analytics, to help manage and optimize our Internet business and communications. We use the services of these marketing companies to help us measure the effectiveness of our advertising and how visitors use our Website. To do this, we use Web beacons and cookies provided by these marketing companies. A “web beacon,” is also called a web bug or a pixel tag or a clear GIF. Used in combination with cookies, a web beacon is an often-transparent graphic image, usually no larger than 1pixel x 1 pixel, that is placed on a website or in an e-mail that is used to monitor the behavior of the user visiting the website or sending the e-mail. By supplementing our records, this information helps us learn things about, for example, what pages are most attractive to our visitors and which of our services most interest our customers. If you do not wish to help us learn how to improve our site, products and offers, you can Opt-out of the Website analysis as described under 4.2 Optional cookies “Google Analytics”.
5. Third Party Websites
Our Website may contain links or references to other websites outside of our control. Please be aware that this policy does not apply to these websites. The Company encourages you to read the privacy statements and terms and conditions of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit personal data. THE COMPANY DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL DATA. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION.
6. Consent to use of cookies
After accepting the technically not necessary cookie notice that appears when you first visit the Website (and that re-appears when we make relevant changes to the Cookie Policy and otherwise from time to time, at least after 24 months) you agree to the placement of cookies on your computer and activation of social media plugins in accordance with the terms of this Cookie Policy. Your choice to accept the technically non-necessary cookies is valid until your revocation (e.g. by deleting cookies) or the renewal after 24 months.
7. Revisions of our Privacy Policy
We reserve the right to change this policy at any time. Any changes we make will be posted on this page. If we make material changes to how we treat your personal data, we will notify you through a notice on the Website home page. The date this policy was last revised is identified at the top of the page. You are responsible periodically monitoring and reviewing any updates to this policy. Your continued use of our Website after such amendments will be deemed your acknowledgement of these changes to this policy.
8. Further Information
You may request further details from us at any time on the cookies we use on our Websites. You may also see how long a cookie remains on your computer by visiting your browser settings.
Changes to the Privacy Statement
All material changes to our Privacy Policy and practices will be posted on this page. The revision date shown at the top of the page will be updated accordingly.
Published: January 22, 2018
Revised: April 27, 2020